HitsFM Privacy Policy

Effective Date: 12/2/2025

This Privacy Policy describes how HitsFM (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, mobile applications, and other online services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect different types of information for various purposes to provide and improve our Services to you.

A. Information You Voluntarily Provide

This is information you directly give us when interacting with the Services, which may include:

  • Contact Information: Name, email address, mailing address, and phone number, typically collected when you enter a contest, sign up for a newsletter, or submit a request.

  • Contest and Promotion Data: Information submitted to participate in contests, listener polls, or promotions.

  • Feedback/Communication Data: Information you provide when contacting us with questions or feedback.

B. Automatically Collected Data (Usage Data)

When you access the Services, we may automatically collect certain information:

  • Internet Protocol (IP) Address: Used to determine your general location for geographical content restrictions and analytics.

  • Device Information: Type of device, operating system, unique device identifiers, and mobile network information.

  • Usage Details: Pages visited, time spent on those pages, features used, and the links you click, including data related to your interaction with our audio streams.

  • Location Data: If you enable location services on your device, we may collect precise location data.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information.

  • Cookies: Small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


2. How We Use Your Information

HitsFM uses the collected data for various purposes, including:

  • To provide, operate, and maintain our Services, including streaming audio.

  • To personalize your experience and deliver content and programming relevant to your interests.

  • To notify you about changes to our Service.

  • To allow you to participate in contests, promotions, and interactive features.

  • To provide customer support and respond to your requests.

  • To monitor the usage of the Service for analytics and improvement.

  • To detect, prevent, and address technical issues and protect against fraud.

  • To send you newsletters, marketing materials, and other information that may be of interest to you.


3. Sharing Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your data with trusted third parties who perform services on our behalf, such as website hosting, analytics, contest fulfillment, and email delivery. These parties are contractually obligated to keep your information confidential.

  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of HitsFM, or protect the personal safety of users or the public.

  • Business Transfers: If HitsFM is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

  • With Your Consent: We may share your information with any other third party with your prior consent.


4. Third-Party Services

Our Services may contain links to third-party websites and services, such as social media platforms or advertiser websites. These third parties have their own privacy policies. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.


5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


6. Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: studio@hitsfmradio.com